Join Our Team of Top Retail Mortgage Professionals!

At SunTrust Mortgage, our Loan Officers (LO's) are provided with the best tools, training and resources, then empowered to use them. We're focused on making sure each LO is well-equipped to provide the best possible client experience. We think you'll discover that SunTrust Mortgage is among the best in the industry and is committed to you and supporting the relationship between you and your client.

We’re committed to our Loan Officers

• Loan Officer (LO) supported as Client Relationship Manager
  for the life of the loan
• Local control of processing
• Multiple Loan Officer Assistant options
• Easy access to senior management
• Retail Advisory Board for ongoing input from the field
• Top Producer Network with exclusive access to senior leadership
• Robust product suite
• Option to grow production through team concept

Powerful Marketing Tools

• Continuity Loyalty Program for clients, business partners and prospects
• Custom Creator: individually customized and printed marketing collateral
• Recognized and respected brand name
• Continuous marketing programs to help the LO market
  to clients and business partners
• Genworth’s Homebuyer Privileges® — valuable discounts
  and rebates for your clients
• ABAs, Desk Rentals, JVs and Marketing Agreements
• Automated Open House Flyer System allows for the creation of customized, co-branded listing flyers
• Email marketing, including a weekly economic update
• Free personalized Loan Officer websites = 24/7 virtual office

SalesMasters — Exclusive Sales Training

• Innovative, ongoing training designed for the times
• Focus on developing critical skills and core behaviors then executing with discipline
• Development plans, worksheets and tools help LOs manage
  workflow and achieve goals
• Boosts individual production and professionalism
• Ongoing coaching, training and mentoring

LeadMasters — Lead Generation/Retention

• Lead Management tool that houses leads from many sources
• No internal competition: mortgage servicing clients worked by LOs; bank channel referrals distributed to LOs
• Forecasting tools support growth
• Monthly statement and Thank You Kit customized with LO name and contact information
• Home Value Finder, Rate Watch
• Credit Triggers/Continuity Capture, Payoff Triggers
• Client Service Survey

Leading Technology

• Client - centric streamlined origination model
• Multiple AUS Options — DU & LP
• “Find a Loan Officer” on STM website provides driving directions
• Laptop origination capability
• Online applications with 1003 re-population feature
• Electronic document delivery
• Website links to business partners
• MLS software notifies LO of home sales — Pre-Movers

Personal Compensation

• Competitive compensation plans, including deferred compensation plans
• SunTrust University comprehensive Training Programs
• Loan Officer Academy
• Comprehensive Medical, Dental and Vision benefits
• Matching 401(k) contributions
• Company-funded pension