The Convenience of Technology
We're proud of SunTrust Mortgage's user-friendly business-to-business website, STMPartners.com. The focus of STMPartners.com is to deliver tools to our correspondent clients that will enhance the daily flow of business to SunTrust Mortgage. We've combined modern technology in our industry with something our correspondent clients are already very familiar with -- our personal service. Below is a brief overview of what STMPartners.com allows them to do online:
- Choose a loan program and receive rate-sheet pricing with register/lock options
- View and print or download current rates anytime
- Easily find product information in the online SunTrust Mortgage Correspondent Seller Guide
- Locate a particular borrower or loan with Pipeline Manager
- Download and customize online private label marketing flyers
- Retrieve electronic Web Docs from SunTrust Mortgage, instead of waiting for faxes
- Register/lock imported loans with the click of a button
Register/lock options with immediate confirmation
On STMPartners.com, a correspondent client can enter a loan, choose a program, and receive rate-sheet pricing with options to register or lock the loan. All prices include adjustments based on the loan parameters. Any loan registered and/or locked on the site will result in an immediate confirmation of the transaction.
Pricing scenarios have been incorporated into the site so correspondent clients can compare various loan parameters and prices. Using this function, it takes minimal data entry to receive an adjusted price. You'll also be pleased to know that no re-keying is required of your clients if they choose to register, lock, or re-price the loan.
Current rates anytime
With STMPartners.com, our correspondent clients can easily access the latest rates and then print or download the file. Current pricing messages are always prominently displayed on the website.
Saving time with the online SunTrust Mortgage Correspondent Seller Guide
Many correspondent clients tell us that the SunTrust Mortgage Correspondent Seller Guide is one of the most useful tools on the STMPartners.com website. They no longer have to search tediously for the most current pages in a massive manual. Nor do they have to waste valuable resources and time updating manuals within the organization when a product enhancement is announced. By simply choosing the "Seller Guide" on the STMPartners toolbar, our clients have access within seconds to the latest product descriptions, bulletins, forms and much more.
An intelligent search tool allows users to locate all references to a particular topic within minutes. Bookmarks help guide them through the more lengthy documents, while point-and-click access to different sections makes the navigation process easy and quick.
Pipeline Manager
With this multifunctional tool available on STMPartners.com, our correspondent clients have easy access anytime to current information about loans in the pipeline.
A variety of search criteria may be used to locate a particular borrower or loan. Once a loan has been selected, its current status is displayed on-screen. If the loan is not yet locked, up-to-date rate-sheet pricing also appears on the screen, giving the client the option to lock-in the current rate.
Instant Web Docs
Web Docs is a time-saving tool on STMPartners.com that uses an Internet-based document retrieval function. This feature keeps correspondent clients from having to wait for critical items to be faxed.
Using the Web Docs link, a particular document can be immediately printed simply by clicking on the file. Like other STMPartners.com features, Web Docs helps our clients and our teammates complete their jobs more quickly and efficiently.
